1. What is the estimated duration for shipping an order consisting of various outfits?
2. Is it possible to modify my order once it has been placed?
3. Is it possible to cancel my order?
4. Is it possible to modify an outfit by adding sleeves or suggesting changes?
5. I have received approval for my custom order, which incurs additional charges. How can I proceed with the payment?
6. I am interested in placing an order with you, but I have concerns regarding the safety of using my credit card.
7. I have selected the dress I wish to order, but I am unsure about your sizing system. How does it work?
8. I would like to order my dress in standard size. How to find which size will fit best?
9. I have completed my order, what is the subsequent course of action?
10. I intend to make a substantial order, is there any possibility of receiving a discount?
11. Is wholesale trade a part of your business operations? If so, I am curious about the process of obtaining a quotation for bulk purchases.
12. As a designer seeking to harness your manufacturing facility and expertise, what steps should I undertake?
1. What is the estimated duration for shipping an order consisting of various outfits?
Kindly be aware that the time required for shipment may differ depending on the type of dress. Nevertheless, we assure you that your order will be delivered within the following specified time frames.
For casual dresses, printed/lawn dresses, tunics, and dresses with light embellishments, the shipping period is approximately 3 to 4 weeks. In the case of evening/party wear, saree, anarkali/pishwas, and jilbab, please anticipate a shipping duration of 4 to 5 weeks. For special occasion dresses, heavily embellished dresses, heavy saree, and heavy anarkali/pishwas, the shipping timeframe extends to 5 to 6 weeks. As for wedding and bridal dresses, kindly allow a shipping duration of 6 to 8 weeks.
Regarding jewelry sets, light sets require approximately 3 to 4 weeks for shipping, normal sets necessitate 4 to 5 weeks, and diamond-like and bridal sets extend to 5 to 6 weeks.
For men's kurta suits, shalwar kameez, waistcoats, plain sherwanis, and sherwanis with light embellishments, the shipping duration is estimated to be 4 to 5 weeks. Groom's sherwanis typically require 5 to 6 weeks for shipment, while heavily embellished groom sherwanis may take 6 to 8 weeks. For turbans, kindly allow 2 to 3 weeks for shipping.
We strive to dispatch your order promptly as per above mentioned timeframes, and the estimated delivery time from the date pf dispatch to any location worldwide is within 3 to 5 days.
2. Is it possible to modify my order once it has been placed?
The feasibility of amending your order after it has been placed depends on the nature of the modifications requested. Certain amendments can indeed be accommodated even after the order has been submitted. We kindly request that you reach out to us via email, detailing the specific amendments you desire. Our team will promptly assess the feasibility of implementing the requested changes in your order. However, please note that amendments can only be made within a 24-hour window from the time the order was placed.
3. Is it possible to cancel my order?
Cancellation of your order is feasible within a specified timeframe of 48 hours. However, once the fabric has been cut and the intricate work has commenced, we regret to inform you that cancellations will no longer be accepted. The rationale behind this policy is rooted in our commitment to providing a tailored, made-to-measure service. Once the fabric has been cut to your precise measurements and the embroidery and color effects have been specifically tailored to your requirements, the material becomes unusable for any other order. It is this meticulous attention to detail that ensures our outfits possess a remarkable appeal, exclusively crafted for you.
4. Is it possible to modify an outfit by adding sleeves or suggesting changes?
Certainly, we are more than willing to accommodate your preferences and create a bespoke outfit tailored to your specifications. You have the freedom to propose alterations such as sleeve styles, neckline variations, hem adjustments, trouser modifications, or any other desired changes. Kindly communicate your thoughts to us through email or phone, and our team of skilled designers will carefully evaluate your suggestions. They will provide you with expert recommendations while also informing you if any additional costs are involved or if the changes can be incorporated within the outfit's existing price. Once your custom modifications have been approved, you may proceed to place your order with us. Please ensure that you fill in the special instructions box with the details of your authorized custom requirements, allowing us to fulfill your desired design adjustments.
5. I have received approval for my custom order, which incurs additional charges. How can I proceed with the payment?
Once you have obtained the necessary approval for your customizations, please contact our dedicated customer service team. They will assist you by sending an invoice that includes the details of your requested changes along with the corresponding additional charges. Alternatively, you can proceed to place your order online and specify all the desired modifications in the special instructions box. Our customer service team will carefully review your requested changes and communicate with you if any of them require additional charges. Rest assured, we are committed to ensuring a seamless payment process for your custom order.
6. I am interested in placing an order with you, but I have concerns regarding the safety of using my credit card.
At Zarighar.com, we prioritize the utmost safety and security of our customers' information. Rest assured that we employ top-level security measures to protect your privacy and payment details. Our website utilizes advanced SSL encryption technology, which is currently recognized as the most sophisticated security software for online transactions. This ensures that your personal and financial information is safeguarded throughout the ordering process. Your peace of mind is of utmost importance to us, and we are committed to providing a secure and trustworthy platform for your transactions.
7. I have selected the dress I wish to order, but I am unsure about your sizing system. How does it work?
When placing an order for clothing, you have two sizing options available. You can either choose a standard size from our comprehensive size chart or opt for a custom-made garment tailored to your specific measurements. To assist you in making the right choice, we provide detailed size charts and measurement guides for both women and men on our website. These resources can be accessed through the following links:
Women's size chart
Women's measurement guide
Men's size chart
Men's measurement guide
By referring to these size charts and measurement guides, you can accurately determine your appropriate size or provide us with your custom body measurements for a personalized fit. We understand the importance of well-fitted garments and strive to offer a range of sizing options to accommodate the unique needs of our customers.
8. I would like to order my dress in a standard size. How to find my best fit from your standard size chart?
If you prefer ordering your dress in a standard size, we provide a comprehensive size chart to help you find your best fit. It is important to note that our standard size chart may differ slightly from the standard European/UK/USA/Australian size charts, as we tailor our sizes to meet the specific needs of our customers. To ensure you choose the correct size, please follow these steps:
- Take accurate measurements of your bust, waist, and hips by measuring the circumference around each area.
- Compare your body measurements with the bust, waist, and hips parameters provided next to each size in our size chart.
- Keep in mind that the measurements listed in our standard size chart are finished garment measurements, so it is advisable to select a slightly larger size (approximately 1.5 to 2 inches bigger) than your actual body measurements.
- Choosing a size with some extra ease allows the garment to fit comfortably without being too tight or snug when you wear it.
By carefully referring to our size chart and considering the provided parameters, you can select the appropriate size that will ensure a comfortable and flattering fit for your dress.
9. I have completed my order, what is the subsequent course of action?
Once you have submitted your order, our diligent design team will carefully scrutinize your measurements and order specifications. Rest assured, we will promptly reach out to you, requesting that you meticulously verify and reconfirm your measurements and any additional notes. This thoroughness ensures expeditious progress in fulfilling your order.
10. I intend to make a substantial order, is there any possibility of receiving a discount?
In the event that you are considering a sizeable order for momentous occasions, the potential for a discount may indeed be within reach. Kindly inform us of the specific model numbers, and we shall diligently assess the feasibility of extending a discount to you. Rest assured, we shall promptly provide you with the necessary information regarding the availability of any potential discounts.
11. Is wholesale trade a part of your business operations? If so, I am curious about the process of obtaining a quotation for bulk purchases.
Without a doubt, wholesale trade holds a significant place in our business endeavors. To procure a bulk wholesale quotation, all you need to do is furnish us with the model numbers of the desired items, along with the corresponding quantities and sizes. Rest assured, we shall meticulously fashion a wholesale quotation tailored to your specific requirements. It is worth noting that for purchases exceeding 200 pieces, we are well-positioned to extend to you an advantageous price arrangement.
12. As a designer seeking to harness your manufacturing facility and expertise, what steps should I undertake?
Should you desire to avail yourself of our manufacturing facility and expertise, kindly dispatch to us your comprehensive design specifications, comprising sketches and meticulous descriptions. In due course, we shall respond with a comprehensive price quote tailored to your specific requirements. Furthermore, you have the option to furnish us with fabric samples, color preferences, and beadwork samples that you wish us to incorporate into your designs. It is of utmost importance to note that all such orders are treated with utmost confidentiality, and your designs shall never be utilized or showcased elsewhere, including our website. Furthermore, we are pleased to offer you fashion photography services, which can be instrumental in promoting your label and augmenting its visibility.